Online at www.garmin.com.au . Go to the Marine drop-down menu and you can pick from
- Products,
- Apps and Plans, (subscription here)
- Charts & Maps,
- Discover
- Communities
Otherwise you can contact Garmin Services Billing & Garmin Support Center, Australia on 1800 235 822. Mon-Fri 8.30am – 5pm
Garmin | Australia | Support Center online provides quick links to access to your account on :
- Subscription and service plans,
- Email preferences,
- orders, profile,
- products and security
On the Subscriptions and service plans you will find :
Marine Charts & Maps Subscription, One-year Subscription Renewal.
When you purchase a new Garmin Navionics+™ or Garmin Navionics Vision+™ cartography product, a one-year subscription is included. When it expires, you can continue getting daily chart updates and downloadable features by renewing your annual subscription. This price is up to 50% less than buying a new chart.
Here you can click on charts for Garmin device OR charts for 3rd party (non-Garmin devices) and have access to “Shop now “ or “Manage your subscription.”
On Manage Subscription:
You have access to your ACCOUNT? SUBSCRIPTION & SERVICE PLANS where it will list the products that are ACTIVE under your account. It provides the Subscriptions and service plans such as
GARMIN NAVIONICS VISION+™ AUSTRALIA, Price $179.99 AUD annually
GARMIN NAVIONICS+™ AUSTRALIA, $149.99 AUD annually
On ACCOUNT/PROFILE
Here, you can see your
- Account details that include your name, email, location, language, password and email preferences,
- Addresses
- Phone numbers
- Data Management: View and manage the information Garmin maintains about your account, registered devices, mobile apps and more. You can request a copy of it or ask us to delete it.
All of the personal account categories listed above can be edited/deleted, password updated and update sign-on settings
Likewise, Garmin | Australia | Support Center Let’s you connect to the right person for your product. It asks you for a Product name or Serial number.
I put in an 8416 and was provided with 4 ‘Top Solutions’ and well as access to topics such as Active Captain, Autopilot, Cameras, Cartography, Compatibility, Installation, Radar, Registration, Sonar/Transducer, Updates, VHF/AIS, Warranty & repair, Weather & Wind Data
The TOPICS Buttons listed above have access to multiple videos and well worth a look
Additional contact help is provided at the bottom of the page through a CHAT button (unfortunately this does not seem to be available) or CALL 1800-235-822